Switchvox, designed for small to mid-sized businesses, is the most widely used communications system based on Asterisk, the open source project headed by Digium and strengthened by the contributions of hundreds of developers around the world.

The AA60 appliance, which features Switchvox SOHO or Switchvox SMB, supports up to 20 users and is ideal for demanding small offices or home offices that need a professional phone system in a small form factor.

- 10 concurrent calls
- VoIP Ready
- Unlimited Extensions
- Unlimited IP Phone / ATA extensions
- Unlimited Analog phone extensions
- Call queue extensions
- Virtual Extensions
- IVRs
- Extension Templates
- Control permissions for each extension
- 3,4,5 digit extensions
- Analog Phone Lines
- T1/E1 Phone Lines
- Connecting Multiple Switchvoxes
- Hold
- Assisted Transfer
- Blind Transfer
- Call Parking
- Do Not Disturb
- Send Calls
- Directed Pickup
- Flexible Voicemail Access
- Voicemail to your Email Inbox
- Automatic Mailbox Creation
- Unlimited Call Queues
- In Queue Call Routing
- Route when a queue caller presses "0"
- Queue Caller Timeout
- Custom Music on Hold per Queue
- Invisible Queues
- Members Never Busy
- Announce Position in Queue
- Announce Estimated Hold Time
- Announcement Frequency Control
- Permanent queue members
- Real Time Queue Status
- Historical Queue Logs
- Historical Queue Statistics
- Ring All
- Round Robin
- Fewest Calls
- Least Recently Called
- Random
- 1 max Simple Conference Room
- Conference via handset
- 1 max 2-way Intercom
- 1 max 1-way Paging
- Overhead Paging
- Custom Music on Hold
- Music on Hold included
- Queue specific Music on Hold
- Play Sound
- Record Sound
- Play Recorded Sound
- Record Digits
- Say Digits/Letters
- Say a number
- Say date/time
- Dial Extension
- Send to voicemail
- Send to external number
- Go to another IVR menu
- Time Based Clause
- Alter Caller ID
- IVR Option Settings
- sers Tool Suite
- Administrators Tool Suite
- Log Current Calls
- Call Logs
- Call Reporting
- Error Log
- Outlook Integration
- Firedialer
- Sound Manager
- Record same sound in multiple languages
- Switchvox comes with over 300 sounds
- Dial By Name Directory
- Custom Time Frames
- Upgradeable Hardware
- Advanced Diagnostics
- IP Phone Diagnostic Tool
- VOIP Provider Diagnostic Tool
- International analog line support